1. What is Nunu Shop?

Nunu Shop is an eCommerce platform dedicated to providing high-quality health, grocery, and beauty products. We offer a curated selection of items designed to enhance your lifestyle and make shopping for essentials easy and convenient. You can find us online at nunushop.net, as well as on Amazon and eBay.

2. How do I place an order?

To place an order, simply visit our website at nunushop.net, browse our product categories, and add items to your cart. Once you’re ready to checkout, follow the on-screen instructions to complete your purchase. You can also shop our products on Amazon and eBay.

3. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. For detailed payment options, please check our checkout page.

4. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also log in to your account on our website to view your order status.

5. What is your return policy?

We offer a return policy for items that are defective or not as described. If you wish to return a product, please contact our customer service team within 30 days of receiving your order. We will provide you with return instructions and assist you with the process.

6. Do you offer international shipping?

Currently, we primarily ship within the United States. For international shipping inquiries, please contact our customer service team to discuss possible arrangements.

7. How can I contact customer service?

You can reach our customer service team via email at support@nunushop.net or by calling us at [Your Phone Number]. We’re here to assist you with any questions or concerns you may have.

8. Do you have a wholesale program?

Yes, we offer a wholesale program for businesses interested in purchasing our products in bulk. To participate, you’ll need a valid Employer Identification Number (EIN) and a Reseller Certificate. For more details on how to apply, please visit our Wholesale Program page or contact us directly at wholesale@nunushop.net.

9. How can I apply for the wholesale program?

To apply for our wholesale program, you need to provide your EIN and Reseller Certificate. Fill out the wholesale application form on our website, and our team will review your credentials. Once approved, you’ll gain access to our wholesale catalog and pricing.

10. Can I update or cancel my order?

If you need to update or cancel your order, please contact us as soon as possible. We process orders quickly, so changes may not be possible once an order is placed. However, we will do our best to accommodate your request if it’s still within our processing window.

11. Are your products organic or cruelty-free?

We offer a range of products, and many of them are organic and cruelty-free. Product details and certifications are listed on our product pages. If you have specific requirements, please review the product descriptions or contact us for more information.

12. How can I stay updated on new products and promotions?

To stay informed about new products, special offers, and promotions, sign up for our newsletter on our website. You can also follow us on social media for the latest updates and exclusive deals.

If you have any other questions or need further assistance, feel free to reach out to our customer service team. We’re here to help!